Operational Staff

Noatum Maritime Services operates as local agents in ports, acting as the eyes and ears on the ground in over 799 ports across 144 countries. Offering a broad range of Port Services, Commercial Liner Services, Ship Services, and Specialized Services, Noatum Maritime Services supports clients by connecting the dots through their value chain from load port to discharge port.

Our clients include Cargo Owners, Traders, Miners, Oil Majors, Ship Owners, Ship Operators, and Ship Managers, handling a wide array of goods and vessel types such as containers, dry bulk, breakbulk, project cargo, crude oil, refined products, natural gas, and passengers.

Noatum Maritime Services differentiates itself through specific domain knowledge, local relationships, understanding of local nuances and risks, and the ability to leverage the assets and scope of services within their broader ecosystem to provide value-added solutions to clients.

The Operational Staff provides essential administrative support to the port agency operations, ensures the smooth flow of information and documentation related to maritime services.

Job Description

• Document Management: Manage and organize all incoming and outgoing documents, ensuring accuracy, proper archiving, and timely distribution to relevant departments.
• Shipping Documentation: Process and maintain all shipping-related documents for import and export shipments, ensuring compliance and accuracy.
• Data Entry & Records: Maintain and update databases, customer records, and sales or operational data. Handle SITIMAT operational system.
• Communication: Handle inquiries via phone, email, or chat, providing professional responses or forwarding them to the appropriate team.
• Coordination: Liaise with clients, customs, logistics, and other relevant internal and external departments to facilitate efficient port operations.
• Office Administration: Perform general administrative duties, such as managing office supplies, scheduling meetings, and supporting daily operational tasks.
• Billing & Invoicing: Assist in the control of invoice-related activities and ensure accurate billing to clients.
• Reporting: Generate reports and provide administrative support to management as needed.

At Noatum, we guarantee equal opportunities and non-discrimination based on sex, gender, race, religion, disability, age, or sexual orientation in our selection processes. Our goal is to maximize people talents in all their diversity while eliminating any form of discrimination.