Warehouse Administrator / Operational Coordinator

As a global client-centered logistics operator, Noatum Logistics provides integrated value-added solutions for the supply chain of all our clients. With a vast network of offices in 27 different countries, Noatum Logistics has onsite experts to develop and execute logistics solutions tailored to meet our clients' needs.

Renowned for its excellent service and specialized staff, the company has positioned itself as an industry leader, offering solutions to meet the needs of clients across various sectors. Our services include Air Freight, Ocean Freight, Road & Rail Freight, Customs Brokerage, Warehousing & Distribution, and Value Supply Chain services. The solutions offered are Integrated Supply Chain Solutions, 3PL for eCommerce business (eSolutions), Reefer/Cold Chain Logistics, and Project Cargo.

Noatum Logistics responds to different industry needs with in-depth knowledge and experience in defined industries, including Fashion & Retail, Industrial & Construction, High Tech & Consumer Electronics, Automotive, Food & Consumer Goods, Mining, Energy and Oil & Gas, Defense & Aerospace, and Pharma & Healthcare.

About the Role:

We are seeking a Warehouse Administrator & Operational Coordinator to join our team in Los Angeles (LAX). This hybrid role combines warehouse administration, inventory oversight, and operational logistics support to ensure the efficient movement of cargo through third-party warehouse facilities and the successful execution of customer shipments.

The Warehouse Administrator & Operational Coordinator serves as a key liaison between Noatum Logistics, warehouse partners, carriers, and customers. This position is responsible for inventory accuracy, shipment coordination, documentation management, customer service, regulatory compliance, billing support, and operational reporting. The ideal candidate is highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced logistics environment.

Key Responsibilities:

• Coordinate daily activities with third-party warehouse providers to ensure customer cargo is received, handled, stored, and shipped according to established procedures.
• Monitor warehouse operations to ensure inventory accuracy and compliance with customer requirements.
• Complete operational records, logs, reports, and shipment documentation accurately and in a timely manner.
• Assist in the development, training, and support of warehouse personnel to maintain high levels of productivity, quality, and accuracy.
• Investigate shipment discrepancies, inventory variances, and customer concerns, working with warehouse providers and operational teams to resolve issues promptly.
• Ensure transportation data is entered accurately to meet tracking, customer, and regulatory requirements.
• Verify that all required shipping, customs, and regulatory documentation is complete and compliant prior to shipment movement.
• Process, distribute, and release operational documentation to carriers, agents, warehouses, customers, and other stakeholders in a timely manner.
• Complete data entry and milestone updates including cargo receipt, departures, arrivals, customs clearance, deliveries, and proof of delivery (PODs) in accordance with customer Standard Operating Procedures (SOPs).
• Coordinate shipment pickups, transfers, and deliveries with carriers, transportation providers, warehouses, and service partners.
• Support ocean freight operations by assisting with shipment management, documentation, customer updates, and operational follow-up.
• Maintain strong working relationships with customers, warehouse operators, trucking companies, freight forwarders, customs brokers, and carriers.
• Prepare shipment status reports, inventory reports, and operational performance metrics as required by management and customer agreements.
• Review and support client billing activities, ensuring revenue, costs, and profitability are accurately reflected.
• Develop a working knowledge of Incoterms, commercial invoices, customs requirements, and international shipping documentation.
• Promote and maintain a clean, organized, safe, and compliant work environment across warehouse operations.
• Participate as an effective team member while managing multiple priorities in a fast-paced logistics environment.
• Maintain courteous, professional, and responsive customer service at all times.
• Support continuous improvement initiatives to enhance operational efficiency, service quality, and customer satisfaction.

• High school diploma or equivalent required.
• Associate's degree or coursework in Logistics, Supply Chain Management, Transportation, or a related field preferred.
• Minimum 1-2 years of experience in warehouse operations, logistics coordination, freight forwarding, or supply chain operations.
• Minimum 2-3 years of experience operating material handling equipment.
• Valid forklift certification with demonstrated forklift operating experience.
• Experience working with inventory control processes and warehouse operations.
• Understanding of domestic and international transportation processes.
• Knowledge of shipment documentation, customs documentation, and regulatory compliance requirements.
• Ability to operate and train others on material handling equipment safely and effectively.
• Strong organizational skills with the ability to prioritize multiple assignments and deadlines.
• Excellent customer service, communication, and problem-solving abilities.
• Proficiency with Microsoft Office Suite, including Excel, Outlook, and Word.
• Ability to work independently while collaborating effectively within a team environment.
• Strong attention to detail and commitment to accuracy.
• Experience using logistics and transportation management systems preferred.
• CargoWise experience strongly preferred.
• SAP experience preferred.
• Crating and specialized cargo handling experience preferred.
• Ability to work in a paperless and technology-driven environment.

Physical Requirements:

• Noatum is committed to the full inclusion of all qualified individuals. As part of this commitment, reasonable accommodations may be provided to qualified individuals with disabilities.
• The position requires regular work within both office and warehouse environments.
• Ability to stand, walk, bend, reach, and move throughout a warehouse facility for extended periods of time.
• Ability to safely lift, carry, push, and pull materials weighing up to 75 pounds.
• Ability to operate forklifts and other material handling equipment safely and efficiently.
• Specific vision abilities include close vision, distance vision, depth perception, and the ability to adjust focus.
• Ability to communicate effectively with customers, vendors, warehouse personnel, management, and co-workers.
• Frequent use of computers, mobile devices, scanners, telephones, and other office equipment.
• Manual dexterity required for operating computers, material handling equipment, and warehouse technology.
• Ability to work in a fast-paced operational environment while maintaining attention to detail and safety standards.

What We Offer:

• Flexible Benefits Plan – Choose what suits you best: Health, Dental, Vision, and 401(k) Plan with Company Match.
• Celebrate Your Birthday – Enjoy a paid day off on your birthday.
• 11 Paid Holidays and 5 Floating Holidays.
• Flexible Work Schedules.
• Professional Growth – Access continuous learning and development opportunities to advance your career.
• Collaborative & International Environment – Work with diverse teams across a global logistics network.
• Corporate University – Benefit from ongoing training programs designed to support your professional development.

At Noatum Logistics, we guarantee equal opportunities and non-discrimination based on sex, gender, race, religion, disability, age, or sexual orientation in our selection processes. Our goal is to maximize people's talents in all their diversity while eliminating any form of discrimination.

JOB #5443